Website Terms and Conditions for Purchasing EZ Deck Panel Products
1. Introduction
Welcome to our website. These terms and conditions govern your use of our website and the purchase of EZ Deck Panel products online. By accessing our website and placing an order, you agree to be bound by these terms. If you do not accept these terms, please refrain from using our site.
2. Definitions
– “Company,” “we,” “us,” or “our” refers to the provider of EZ Deck Panel products.
– “Customer,” “you,” or “your” refers to any individual or business purchasing products from our website.
– “Products” refers to the EZ Deck Panel products available for sale on our website.
3. Ordering and Acceptance
– Orders can be placed via our website by following the checkout process.
– All orders are subject to acceptance and availability.
– We reserve the right to cancel or refuse an order at our discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraudulent activity.
– A confirmation email will be sent upon successful order placement; however, this does not constitute order acceptance.
4. Pricing and Payment
– All prices are listed in GBP and include VAT where applicable.
– We reserve the right to adjust prices at any time without prior notice.
– Payment must be made in full at the time of order via our accepted payment methods.
– We use secure payment processing, but we are not responsible for any third-party payment processing issues.
5. Shipping and Delivery
– Shipping costs and estimated delivery times are provided at checkout.
– We aim to dispatch orders within the specified timeframe but do not guarantee exact delivery dates.
– Risk of loss or damage to products passes to you upon delivery.
– If a delivery is delayed beyond a reasonable period, you may be entitled to a refund or replacement.
6. Returns and Refunds
– If you wish to return a product, you must notify us within 14 days of receipt.
– Returned products must be unused and new resalable condition.
– Refunds will be processed upon inspection of returned products.
– Custom or made-to-order products are non-refundable unless faulty.
– Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
7. Warranty and Liability
– EZ Deck Panels come with a manufacturer warranty covering defects in materials and workmanship.
– This warranty does not cover normal wear and tear, improper installation, misuse, or modifications.
– To the extent permitted by law, our liability is limited to the cost of the purchased product.
– We are not responsible for indirect or consequential damages arising from product use or website access.
8. Intellectual Property
– All website content, including text, images, logos, and product descriptions, is the intellectual property of the company.
– You may not copy, reproduce, or distribute any website content without our express permission.
9. Privacy and Data Protection
– We collect and process personal information in accordance with our Privacy Policy.
– By using our website and making a purchase, you consent to the collection and use of your data as outlined in our Privacy Policy.
10. Force Majeure
– We are not liable for failure to fulfil our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or supply chain disruptions.
11. Governing Law and Jurisdiction
– These terms and conditions are governed by and interpreted in accordance with the laws of England and Wales.
– Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Amendments and Updates
– We reserve the right to update these terms at any time without prior notice.
– Continued use of our website and services after amendments indicates acceptance of the revised terms.
13. Contact Information
For any questions regarding these terms, please contact us at:
WJ Components Ltd
3 Burma Drive, Hull, HU9 5SD
sales@ezdeck.co.uk
01482 338950